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  a professional SAP Solution consulting company
  aligning with you for your better business.
  
 
 
              
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Service: SAP Support

:::CY Consulting Home > Services> SAP System, Solution Operation/Maintenance/Support


CY Customer Support System® (CCSS)- Sign In
    Please use your company ID to sign in the CY CSS system to log/trace your tickets.
Company ID*: 
Password*:       Help & User Manual for CCSS System
*We provide continuous support service to our customers. If you have any issues or want to enable new functions/processes to your company, please contact us or fill in the following table to get an account so that you can log your service tickets here. We provide 7 * 24 hours services. 

Every company running SAP solutions has a solution and system operation and support team. Some of the big enterprises have big support teams of hundreds of IT engineers, key users and internal consultants. The overall cost of ownership usually is pretty high. Furthermore the business is changing always. Business processes changes with the company re-organization, process innovation and business changes.

Continuous Improvement and Optimization

SAP solutions are highly customizable solutions. Without the right expertise, we cannot change the predefined processes which were set during the project implementation. CY Consulting can help you to adopt the changes with optimized and new solutions added on to your business. Companies are exploring the new functions in SAP platform which needs the proof and customizing. We can do it for you to continuously optimize your current solutions and adopt new solutions/functions.

Support

When your end users, key users and even internal consultants meet any issues in their daily work with the solution, IT support tickets or messages are triggered and routed to the support team. Some of the tickets are quite tough. Your support team could not solve all the issues. Here are we. We are here for you always to solve the issues with our expertise. Nowadays, more and more companies outsource the support to professional companies for both cost saving and better service.

We are quite flexible in providing the support service, working hours, expense claim methods, SOHO remote or onsite, depending on your requirements anyway.

Support Service Registration & Request *For new users only, if you have account, please log on above to log tickets directly.

Company Profile
Company Name:  
Contact Person * :  
Telephone:  
E-Mail:  
City:  
Detail Address:  
Web Site:  
Issues and Requirements
Function Areas:
SAP CRM Marketing SAP CRM Sales SAP CRM Service
SAP CRM Interaction Center SAP CRM Others SAP ERP
Support Type:
Solution Consulting Technical Support  
Development Support Others  
Schedule Date:
As Soon As Possible In One Month In 3 Months
In 6 Months In One Year One Year Later
Budget of this plan:
Less than 100K RMB 101K to 300K RMB More than 300K RMB

Detail Requirements:

          

 

 

 
Better Business