关于我们
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解决方案
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业务服务
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欢迎光临淳元咨询(CY Consulting),我们是专业的SAP方案咨询公司. 和全球的客户一起工作是我们的荣幸,用SAP企业商业解决方案中的最佳业务实践和创新的业务流程提升企业的业务.
专业的SAP咨询
我们是专业的SAP方案咨询公司,特别在SAP新领域具有不可比拟的优势,比如CRM. 我们的团队在CRM服务管理、交互中心、市场拓展资金管理、渠道管理上有多年的丰富经验. 通过在SAP新加坡、印度班加罗尔、德国沃尔多夫总部的最新培训(Ramp-Up training)、项目培训和其它经常性的更新培训, 我们的团队始终保持对SAP方案的更新. 比如, 在中国, 我们是第一个参加SAP CRM 2007 市场拓展资金管理和促销管理的公司(SAP德国总部).2009初,我们的团队参加了SAP CRM 7.0的Ramp-Up项目,获取了最新知识和技能。
全球服务
我们的总部在上海,但在广州和北京都有团队,可以覆盖整个中国的SAP项目和方案咨询业务. 全球服务、灵活性、优秀的外语水平和来自美国、加拿大、澳大利亚、新西兰、新加坡、印度等国家的顾问团队是我们的重要特点.
联系我们
电子邮件: Service@consultingcy.com
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最新消息
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- 消息: 成功为中国石油化工股份有限公司 - 催化剂分公司实施SAP CRM 7.0 销售管理和服务管理方案. (2010)
We successfully deployed SAP CRM Service Management, Sales Management for Sinopec Catalyst Company.
- 消息: 成功为中国石油化工股份有限公司-化工销售分公司 实施SAP CRM 7.0 呼叫中心和服务管理方案 (2010)
We successfully deployed SAP CRM 7.0 Interaction Center Webclient and service management for Sinopec Chemical Products Sales Company in this year. Cisco VoIP based phone system is integrated with a Cisco packaged communication management software for SAP CRM.
- 消息: 为中国某企业集团实施SAP CRM 7.0 呼叫中心/服务管理/销售管理方案. ( 2009)
The customer is a big group corporation in China. We are building the interaction center webclient, service management, and sales management with SAP Phone interface connecting the Nortel Meridian PBX/CTI systems. And we are building the Email Routing and Processing with SAP ERMS in IC. Latest CRM 7.0 functions such as Knowledge Articles are used. ACE is used for authorization to meet complicated authorization requirements.
- 消息: 成功为李宁体育用品有限公司实施SAP CRM 7.0 (集成SAP ERP AFS服装鞋业解决方案). (2010)
The SAP CRM 7.0 project for Li Ning Co., Ltd., running SAP ERP Apparel and Footware industry Solution (SAP AFS) went live this year. From marketing campaign, trade promotion, market development funds, to sales planning, sales cycle management, partner order management,channel management and service management, we integrate the SAP CRM AFS functions with SAP ERP AFS.
- 消息: 成功为高科技集成电路制造企业实施SAP CRM 7.0 (Ramp-Up 项目). (April 2009)
In this June, our team have successfully completed a SAP CRM 7.0 Ramp-Up project for a big semiconductor company in China, High Tech industry. With SAP Ramp-Up Knowledge Transfer of the latest SAP CRM 7.0 product, our team are powered with the skills to the new features and technology of SAP CRM. With this we can bring the new value to our customers.
- 消息: SAP CRM 2007 呼叫中心Webclient
和CY 电话连接器顺利在上海一客户顺利实施成功. (February 2009)
For a customer in Shanghai, we successfully Integrate the customer's Avaya Telephony System into SAP CRM 2007 Interaction Center Webclient with our Communication Management Software CY Phone Connector® for SAP CRM. Inbound/Outbound telephony functions are enabled in SAP CRM 2007 Interaction Center Webclient, Accept/Reject/Hold/Retrieve/Hang Up/Transfer/Warm Transfer/Consult/Conference/Toggle/End/Dial Pad. All phone functions work smoothly and correctly.
- 消息: SAP CRM 2007 Web UI & 呼叫中心 Web Client培训在一上海客户顺利完成. (January 2009)
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SAP CRM 7.0 重要功能一览
SAP released the SAP CRM 7.0 with more functions, easier to use ever than before. For example, Smart Value Help for simplifying the data input, Simple Search which can search all the fields of an object or all the objects in the system, Tile Layout for consolidating the information in one page. We can use the new Dashboard builder to build our own dashboard based on the Business Object report, CRM Interactive Reporting etc.
In this new release we can easily add custom fields in the Application Enhancement Tool (Web). Such new fields can be text box, drop down options etc. And the fields can be easily added into the advanced search so that the objects can be searched with the new fields.
- CY 税务连接器® for 中国金税系统(2009)
- SAP CRM 服务计划(预防性维护)和CRM开票(2008年11月)
- 邮件: SAP CRM 2007交互中心的邮件响应管理(ERMS,Email Response Management System)成功上线(2008年7月)
- 电话: SAP CRM 2007 交互中心 Web客户端和SAPPhone连接成功并成功上线(2008年7月)
- SAP CRM 和SAP HR的数据集成(组织模型、岗位、员工)(2008年)
- SAP CRM 渠道管理(渠道销售, 渠道库存管理)
- SAP CRM 市场拓展资金管理(新)
- SAP CRM 促销管理
- SAP CRM 服务管理 (包括周期性的服务计划)
- SAP CRM 中间件
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